Christian Bolanos
@christianbolanos
Dedicated professional with strong customer service and communication skills.
What I'm looking for
I am a dedicated professional with extensive experience in customer service and a passion for effective communication. Over the past two decades, I have honed my skills in various roles, particularly as a food server and sommelier in upscale dining establishments. My ability to engage with guests, provide menu guidance, and ensure satisfaction has been a hallmark of my career.
As I transition into a new role, I am eager to leverage my strong interpersonal skills, creative problem-solving abilities, and attention to detail. I am particularly interested in opportunities within publishing, education, marketing, and corporate communications, where I can foster meaningful connections and enhance engagement through storytelling and critical thinking.
Experience
Work history, roles, and key accomplishments
Food Server
Black Sheep, Vic & Anthony's
Jan 2005 - Dec 2024 (19 years 11 months)
Demonstrated strong expertise as a food server, excelling in rapid guest engagement, menu guidance, and satisfaction assurance in various upscale dining establishments. Provided exceptional service to ensure a positive dining experience for all patrons.
Sommelier
Gordon Ramsay Steak, Bobby Flay's Mesa Grill
Jan 2016 - Dec 2020 (4 years 11 months)
Curated extensive wine lists and assisted guests in selecting wines that complemented their meals. Provided in-depth knowledge about wine origins, varietals, and tasting notes to enhance the overall dining experience.
Education
Degrees, certifications, and relevant coursework
University of Nevada, Las Vegas
Bachelor’s of Arts, English
Currently pursuing a Bachelor of Arts in English, focusing on developing strong communication, critical thinking, and storytelling abilities. This program prepares for roles in publishing, education, marketing, and corporate communications.
Availability
Location
Authorized to work in
Job categories
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