Nyl User
@nyluser
Customer Service Specialist with 4+ years of experience.
What I'm looking for
I am a motivated and detail-oriented Customer Service Specialist with over four years of experience in assisting organizations with their staffing needs. My background includes roles in both customer service and sales, where I have honed my skills in communication, multitasking, and adapting to new technologies. I thrive in fast-paced environments and am passionate about delivering exceptional service.
In my recent role as a Hostess at Busboys & Poets, I successfully managed guest interactions, maintained organized waitlists, and ensured smooth communication between servers and kitchen staff. My ability to resolve guest concerns with professionalism and emotional intelligence has contributed to a positive dining experience for all patrons. Additionally, my experience as a Sales Associate at Vector Marketing allowed me to develop strong customer engagement skills and effective time management strategies while conducting virtual product demonstrations.
I am now seeking remote opportunities that will allow me to continue growing in tech-focused environments, where I can leverage my customer service expertise and adaptability to contribute to team success.
Experience
Work history, roles, and key accomplishments
Hostess
Busboys & Poets
Jan 2023 - Dec 2024 (1 year 11 months)
Welcomed and greeted customers, managing seating arrangements and waitlists efficiently. Communicated effectively with staff to ensure smooth table turnover and resolved guest concerns professionally.
Education
Degrees, certifications, and relevant coursework
Benjamin Banneker Academic High School
High School Diploma, General Studies
Completed high school education, earning a diploma from Benjamin Banneker Academic High School. Focused on academic excellence and prepared for future endeavors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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