CJ McKenna
@cjmckenna
Dedicated customer service professional eager to transition into sales.
United StatesWhat I'm looking for
With over 8 years of experience in customer service, I have honed my communication skills and developed a strong work ethic that allows me to thrive in high-pressure environments. My journey has taken me through various roles, including server and bartender, where I managed high volumes of customers and ensured their satisfaction through effective communication and problem-solving.
I am passionate about transferring my adaptability and creativity into a sales career. My experience in the hospitality industry has equipped me with the ability to engage with diverse clientele, manage expectations, and create memorable experiences. I am eager to leverage these skills in a new role that challenges me and allows for professional growth.
Experience
Work history, roles, and key accomplishments
Server / Bartender
Terra
Jul 2024 - Present (1 year 11 months)
Managed high volumes of customers, maintaining efficiency in a fast-paced environment while collaborating with team members to ensure smooth operations.
Bartender
Nostrano Wine Bar LLC
Apr 2023 - Oct 2023 (6 months)
Created and memorized over 75 cocktail recipes while maintaining a clean work environment and managing customer expectations for over 100 patrons nightly.
Server
Tavern at Graybarns
Oct 2022 - May 2023 (7 months)
Prioritized guest satisfaction through effective communication and extensive menu knowledge, often serving high-profile guests.
Bartender / Server
Monroe Social
May 2022 - Sep 2022 (4 months)
Juggled multiple roles while managing guest expectations and expressing creativity through cocktail creation, ensuring high levels of customer satisfaction.
Assistant Manager
Bottle Stop Wine & Spirits
May 2021 - Jun 2021 (1 month)
Assisted in managing inventory and greeted customers, ensuring a welcoming environment while updating wine vintages weekly.
Education
Degrees, certifications, and relevant coursework
Fairfield Ludlowe High School
High School Diploma, General Education
2014 - 2018
Completed high school education with a focus on developing essential skills for future career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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