FR
Open to opportunities

Franklyn Romero

@franklynromero

Dedicated Customer Service Specialist

United States

What I'm looking for

Seeking a role that combines my passion for customer service and culinary arts, with opportunities for growth and professional development.

As a seasoned customer service professional with a passion for culinary arts, I bring a unique combination of skills to the table. With experience in managing kitchen staff, financial analysis, and menu planning, I have developed a strong ability to prioritize and multi-task in fast-paced environments. My expertise in customer service has allowed me to build strong relationships with key customers and stakeholders, driving business growth and resolving complex customer complaints.

My culinary background has given me a creative edge, with the ability to experiment with new ingredients and cooking techniques to develop innovative dishes. I am a team player with excellent communication skills, able to work effectively with employees and customers alike to achieve business goals.

With a strong educational foundation in culinary arts and a proven track record of success in customer-facing roles, I am confident in my ability to bring value to any organization.

Experience

Work history, roles, and key accomplishments

FC
Current

Executive

Friztanga Cibao Dominican Cuisine

Feb 2017 - Sep 2022 (5 years 7 months)

Managed kitchen staff team and assigned tasks for various stages of food production. Performed financial analysis and recommended effective methods to cut costs.

AP

Client Service Associate

Advance Auto Parts

Jan 2009 - Dec 2016 (7 years 11 months)

Monitored employee performance and identified performance gaps for corrective action. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Education

Degrees, certifications, and relevant coursework

Franklyn hasn't added their education

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Tech stack

Software and tools used professionally

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Franklyn Romero - Executive - Friztanga Cibao Dominican Cuisine | Himalayas