Open to opportunities

Gavin Leahy

@gavinleahy

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Customer service professional with strong mentorship and organizational skills.

United States

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What I'm looking for

I seek a role that values mentorship and creativity, fostering teamwork.

As a dedicated customer service professional, I thrive in engaging environments, drawing from my diverse experiences in restaurants and educational programs. My journey has been marked by a commitment to enhancing customer satisfaction and fostering teamwork. I have had the privilege of working alongside Michelin star chefs, where I not only honed my skills in food service but also took on the responsibility of mentoring new team members, creating a cohesive and supportive work atmosphere.

My background in education has further enriched my professional ethos. At UCLA, I led film workshops that ignited student creativity and encouraged collaboration among aspiring filmmakers. My proficiency in French has allowed me to implement effective language acquisition techniques, significantly improving students' speaking and comprehension skills. I am passionate about creating immersive learning experiences that empower individuals to reach their full potential.

Experience

Work history, roles, and key accomplishments

Front of House Staff

Bread Head Sandwiches

Jun 2024 - Jul 2024 (1 month)

Greeted customers and handled transactions efficiently, enhancing customer satisfaction. Collaborated with Michelin star chefs to elevate food quality and mentored new team members.

Customer Service Mentoring Hospitality

Residential Program Staff

UCLA School of Theater, Film, and Television

Jun 2023 - Sep 2023 (3 months)

Led film workshops to boost student creativity and teamwork. Provided mentorship to aspiring students, helping them navigate academic challenges.

Workshop Leadership Mentorship Creativity Enhancement

Youth Programs Staff

Alliance Française de Chicago

Jun 2022 - Sep 2022 (3 months)

Created immersive learning environments to enhance French language proficiency. Implemented effective language acquisition techniques, leading to measurable improvements.

Immersive Learning French Proficiency Student Engagement

Host/Server

Guildhall Restaurant

Aug 2020 - Sep 2021 (1 year 1 month)

Managed reservations and ensured smooth dining experiences in a high-end environment. Coordinated with kitchen staff and mentored new team members.

Dining Experience Coordination Mentoring Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

University of California, Los Angeles

Bachelor of Arts, Theater

2020 - 2024

Bachelor of Arts in Theater with a Minor in European Languages/Transcultural Studies, focusing on enhancing creativity and understanding of diverse cultures through the arts.