Open to opportunities

Chris Quijano

@chrisquijano

Customer Service Coordinator who turns high-expectation client needs into timely results across printing and transcription.

United States

Message

What I'm looking for

I’m looking for a customer-focused role where I can support high-expectation clients, make timely tactical decisions, and keep operations running smoothly—leveraging my printing/client experience and my accuracy with transcription and documentation.

I’m a Customer Service Coordinator with a strong client-experience foundation from high-volume printing environments. At Ricoh USA, I support high value corporate clients with the highest expectations, making tactical decisions to keep execution timely and effective.

I also bring a detail-driven, deadline-focused work style from freelance audio transcription. I received prerecorded audio and typed conversations across educational, legal, and business subjects, managed multiple projects with strict deadlines, and peer reviewed completed work before sending it back to clients.

Earlier, I grew into leadership as a Print Supervisor—training and supervising staff to ensure production efficiency, delivering service to clients with printing inquiries, and performing maintenance on laser and large format printers for high-quality output. I’m comfortable balancing customer service, organization, and operational support to keep work running smoothly.

Experience

Work history, roles, and key accomplishments

Freelance Audio Transcriptionist

Rev.com

Feb 2018 - Aug 2022 (4 years 6 months)

Transcribed clients’ prerecorded audio into typed conversations across educational, legal, and business topics. Managed multiple projects with strict deadlines and peer-reviewed other workers’ transcripts before returning them to clients.

Audio Transcription Educational Legal Business Content Quality Assurance Peer Review Time Management