Open to opportunities

Chris Heller

@chrisheller1

Strategic partnerships leader building payment and restaurant-tech partner ecosystems that expand processing volume and ARR.

United States

Message

What I'm looking for

I’m looking to lead strategic partnerships across payments and restaurant technology—building partner programs, enabling channel growth, and turning complex negotiations into repeatable revenue expansion.

I’ve built partner ecosystems across North American Bancard, XplorPay, Otter (City Storage Systems), Slice, Core Foodservice, and e|tab Online Ordering—recruiting ISOs/ISVs, expanding accounts, and driving commercial agreement outcomes that improved platform adoption and recurring revenue growth.

At North American Bancard, I managed 20+ strategic partners and reactivated underperformers, recovering $8M+ in dormant processing volume. Earlier, I generated $40M+ in new processing volume at XplorPay and $5M in ARR at Otter by running partner enablement, onboarding, and escalations across pricing, implementation, and operations.

Experience

Work history, roles, and key accomplishments

Current

Business Development Director

Current

North American Bancard

Jan 2025 - Present (1 year 7 months)

Managed and expanded a strategic portfolio of payment processors, ISVs, ISOs, and fintech partners, driving customer retention, account growth, and commercial negotiations.

Salesforce HubSpot Outreach SalesLoft Apollo Docusign Jira Trello Crossbeam PartnerStack Gong ChatGpt Claude

Partner Development Manager

XplorPay

Jan 2023 - Jan 2025 (2 years)

Managed strategic ISV, SaaS, fintech, and technology partnerships representing more than $2B in annual processing volume, supporting client growth and platform adoption.

Salesforce HubSpot Outreach SalesLoft Apollo Docusign Jira Trello Crossbeam PartnerStack Gong ChatGpt Claude

Senior Channel Sales Manager

Otter (City Storage Systems)

Jan 2022 - Jan 2023 (1 year)

Directed enterprise channel partnerships for Otter's online ordering and restaurant commerce platform, managing ISVs, SaaS providers, and technology partners.

Salesforce HubSpot Outreach SalesLoft Apollo Docusign Jira Trello Crossbeam PartnerStack Gong ChatGpt Claude

Regional Sales Manager

Slice

Jan 2021 - Jan 2022 (1 year)

Guided regional sales across Slice's online ordering, merchant payments, and Slice Register POS products, covering field sales execution and team coaching.