Chioma Ofoha
@chiomaofoha
I drive customer support, outbound sales, and freight load sourcing remotely.
NigeriaWhat I'm looking for
I've supported customers and sales operations across Nigeria, Canada, and the US, handling inbound and outbound calls, email, live chat, social media, and LinkedIn messaging.
At JCIL Transport, I cold-called drivers and loaders to source and secure freight loads, maintained follow-up pipelines, tracked deliveries, booked loads, managed driver logs, and coordinated communication between drivers, dispatchers, and clients.
I've also delivered customer support for OmasClothier, JDI Cleaning Services, Digital Witch Support Community, and MultiChoice Africa, using CRM tools to resolve complaints, manage records, support onboarding, and maintain strong customer communication.
Experience
Work history, roles, and key accomplishments
Sales Representative
OmasClothier
Aug 2025 - Jul 2026 (11 months)
Provided administrative and customer support including email management, order processing, and general customer inquiries. Responded to customer comments, DMs, and inquiries across social media channels promptly and professionally, maintaining brand voice.
Education
Degrees, certifications, and relevant coursework
Imo State University
Postgraduate Diploma, General Studies
2013 - 2015
Pursued a Postgraduate Diploma at Imo State University, Owerri, from 2013 to 2015.
Institute of Management & Technology (IMT), Enugu
Higher National Diploma, Management
2006 - 2010
Earned a Higher National Diploma from the Institute of Management & Technology, Enugu, from 2006 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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