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I am a dedicated Customer Service Professional with over 2 years of experience in delivering exceptional support across logistics, e-commerce, and service-based industries. My proficiency in CRM platforms such as Salesforce, Zendesk, and HubSpot, combined with my strong communication skills, has enabled me to effectively resolve customer inquiries and enhance overall satisfaction.

In my previous roles, I have successfully managed customer interactions, tracked bookings, and ensured timely deliveries, achieving significant improvements in response times and customer satisfaction rates. As an entrepreneur, I also managed a clothing business, where I honed my skills in customer relations, order processing, and digital marketing. I am passionate about optimizing service processes and delivering exceptional customer experiences.