CHINONYE VIVIAN

In my role as Treasury Operations Officer, I welcomed over 30 clients weekly, managed front desk operations, and coordinated internal meetings. I also monitored daily cash flows and prepared liquidity forecasts to support executive decision-making.

In my role as Treasury Operations Officer, I managed front desk operations, assisted clients, and monitored cash flows. I coordinated internal meetings and oversaw investments to optimize financial goals.

As a Customer Support Analyst, I resolved over 30 customer issues daily through live chat, email, and phone, improving customer satisfaction by 25%. I also managed support tickets and created documentation to enhance user experience.

As a Customer Support Analyst, I resolved over 30 customer issues daily through live chat, email, and phone, improving customer satisfaction by 25%. I also guided customers through software-related issues and created support documentation to enhance user experience.

As a Customer Service Representative, I delivered exceptional service to over 100 customers weekly, maintaining a satisfaction rate above 90%. I handled complaints efficiently and educated customers on products.

As a Customer Service Representative, I delivered exceptional service to over 100 customers weekly, maintaining a satisfaction rate above 90%. I handled order issues and managed feedback to improve service quality, increasing repeat customer rates by 20%.

Studied Child Psychology, focusing on the development and behavior of children, and the psychological principles that influence their growth and learning.

Studied Child Psychology, focusing on the development and behavior of children, understanding their emotional and psychological needs, and applying psychological principles to promote healthy development.