Chinenyenwa Egbuchu

I am a customer care representative with over a decade of experience in providing exceptional service and support. My journey began at Giandan Nigeria Limited, where I honed my skills as an Executive Assistant, leading strategic branding initiatives and compiling comprehensive reports. This role laid the foundation for my commitment to excellence in customer service.

At Source Box, I further developed my expertise by managing subscriptions and resolving customer inquiries, which resulted in a significant income increase. My recent experience as a Customer Care Agent at Global Fidelis has allowed me to leverage my skills in a remote setting, where I efficiently handle customer complaints and inquiries, ensuring satisfaction and loyalty. I thrive in dynamic environments and am passionate about enhancing customer experiences.