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Faith Aburime

@faithaburime

Customer care and administrative professional delivering efficient client support.

Nigeria
Message

What I'm looking for

I seek a role where I can apply strong client communication and administrative skills, support operational workflows, and grow professionally within a collaborative, service-focused team.

I am a customer care and administrative professional with experience across front desk operations, remote executive assistance, and customer support roles. I have worked both locally and remotely, supporting clients, managing communications, and coordinating appointments and inventory for organizations in Nigeria and internationally.

My background includes roles in customer care at a major subscription service, front desk and secretarial duties for corporate offices, and remote personal assistant responsibilities for an international client. I have demonstrated strengths in telephone and email communication, complaint resolution, data entry, scheduling, and administrative record-keeping.

I hold a Higher National Diploma in Business Administration and Management and a Project Management Certification, and I completed NYSC service while serving in front desk/customer care. I am organized, dependable, and motivated to contribute strong communication and operational support to a dynamic team.

Experience

Work history, roles, and key accomplishments

MN

Customer Care Representative

Multichoice Nigeria

Jan 2018 - Dec 2021 (3 years 11 months)

Answered incoming calls, resolved customer inquiries and logged complaints, collaborated with technical teams for complex issues and maintained customer satisfaction through tailored solutions.

Education

Degrees, certifications, and relevant coursework

MP

Moshood Abiola Polytechnic

Higher National Diploma, Business Administration and Management

Completed a Higher National Diploma in Business Administration and Management, graduating in 2023.

CG

Chartered Institute of Professional Bodies, Ghana

Certification, Project Management

Completed a Project Management certification as listed on the resume.

Tech stack

Software and tools used professionally

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Faith Aburime - Front Desk / Customer Care - Naavah Gate Nigeria Ltd | Himalayas