Chinaemerem Ogbuagu
@chinaemeremogbuagu
Customer service representative at NOONES who handled customer enquiries, documented interactions, and coordinated issue follow-up.
NigeriaWhat I'm looking for
At NOONES, I responded to customer enquiries by phone and email, documented interactions, and coordinated with relevant teams to address issues and share updates.
At United Auto Protection, I spoke with prospective customers, explained services, handled questions and objections, and followed up on conversations. I worked remotely while managing high-volume daily communication and performance targets.
At AMMY Foods, I answered questions about products and services, handled customer concerns, and escalated issues when needed. I’m open to remote customer service opportunities.
Experience
Work history, roles, and key accomplishments
Cold Caller / Sales Representative
United Auto Protection
Jun 2025 - Sep 2026 (1 year 3 months)
Communicated with prospective customers by phone, explained services, and managed high-volume daily communication and performance targets.
Customer Service Representative
NOONES
Feb 2024 - May 2024 (3 months)
Responded to customer enquiries by phone and email, documented interactions, and coordinated with teams to resolve issues.
Customer Care Representative
AMMY Foods
Nov 2022 - Mar 2023 (4 months)
Responded to customer enquiries, handled concerns politely, and escalated issues when needed to support resolution.
Education
Degrees, certifications, and relevant coursework
Ebonyi State University
Bachelor of Science, Biochemistry
2015 - 2019
Pursued a Bachelor of Science in Biochemistry, gaining a strong foundation in biochemical principles and laboratory techniques.
Cyberschool
Certificate in Software Engineering, Software Engineering
Completed a certificate program in Software Engineering, covering foundational programming and software development concepts.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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