GABRIEL CHINENYE

I am a customer-focused Customer Service Representative with over 3 years of experience providing high-quality support in remote, fast-paced environments. I handle customer inquiries across phone, email, and live chat, resolve complaints calmly and efficiently, and maintain detailed CRM records to ensure follow-through and satisfaction.

I have experience collaborating with teams to improve service delivery, completing a customer support operations project, and training in customer service, communication, and remote work etiquette. I bring strong active listening, clear verbal and written communication, and proven complaint resolution skills to roles that prioritize customer experience.