Chiemezie Precious
@chiemezieprecious
I resolve customer enquiries through clear communication, ticket management, CRM workflows, and empathetic support.
NigeriaWhat I'm looking for
I've built practical customer support experience through Digital Witch Technologies, handling phone and email enquiries, troubleshooting issues, documenting requests, and communicating clear solutions. I use HubSpot and Freshdesk to manage customer information, tickets, follow-ups, prioritization, and escalations.
I've also supported community initiatives reaching more than 250 beneficiaries, working with stakeholders to understand concerns, maintain accurate records, and resolve issues professionally. I bring empathy, active listening, strong written communication, and a customer-focused approach to every interaction.
Experience
Work history, roles, and key accomplishments
IT Support / Customer Support Trainee
Digital Witch Technologies
Developed practical skills in customer support, troubleshooting, and clear communication of solutions. Gained hands-on experience with HubSpot CRM and Freshdesk ticketing processes.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Owerri
Bachelor's Degree, Biology
Bachelor's degree in Biology from the Federal University of Technology, Owerri, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Chiemezie?
You can contact Chiemezie and 90k+ other talented remote workers on Himalayas.
Message ChiemezieGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
