I am a corporate-minded IT support professional with interdisciplinary competencies. I have extensive experience in maintaining and installing hardware and software for server, laptop, and desktop computers. In my current role as an IT Support Officer, I am highly effective in a second-line support capacity and provide excellent customer service. I am skilled in team and project leadership, which facilitates productive organizational growth.
During my time at Vodafone Ghana, I gained expertise in fleet management and customer support. I adapted receptiveness in receiving complaints from clients and maintained a productive working environment by organizing merchandise for visually-appealing displays. I am also proficient in Microsoft Office applications and have experience as a systems engineer and Flutter developer.
