Chidubem EkekeCE
Open to opportunities

Chidubem Ekeke

@chidubemekeke

Corporate-minded IT support professional with interdisciplinary competencies.

Ghana

I am a corporate-minded IT support professional with interdisciplinary competencies. I have extensive experience in maintaining and installing hardware and software for server, laptop, and desktop computers. In my current role as an IT Support Officer, I am highly effective in a second-line support capacity and provide excellent customer service. I am skilled in team and project leadership, which facilitates productive organizational growth.

During my time at Vodafone Ghana, I gained expertise in fleet management and customer support. I adapted receptiveness in receiving complaints from clients and maintained a productive working environment by organizing merchandise for visually-appealing displays. I am also proficient in Microsoft Office applications and have experience as a systems engineer and Flutter developer.

Experience

Work history, roles, and key accomplishments

NG
Current

IT Support Officer

Nsoroma Gps

Jan 2022 - Present (3 years 5 months)

Maintained and installed hardware and software for server, laptop, and desktop computers. Provided customer service and second-line support. Produced monthly reports for clients and provided customer feedback to internal teams and developers.

HG

Junior IT Engineer

Hiperdist Ghana

Sep 2022 - Oct 2022 (1 month)

Carried out tests on IT systems/equipment. Installed, configured, and maintained servers, PCs, printers, and network equipment such as NAS storage, routers, access points, and switches.

VG

Customer Support

Vodafone Ghana

Dec 2021 - Oct 2022 (10 months)

Adapted receptiveness in receiving complaints from clients. Maintained a productive working environment by organizing merchandise for visually-appealing displays.

Education

Degrees, certifications, and relevant coursework

Chidubem hasn't added their education

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Tech stack

Software and tools used professionally

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Chidubem Ekeke - IT Support Officer - Nsoroma Gps | Himalayas