At CompuGhana Company Limited, I install and configure computer hardware, software, and peripherals, and carry out routine maintenance and repairs.
I manage and maintain computer networks, configure network devices, and provide in-person and remote technical support to users.
At Ga East Municipal Hospital, I supported IT, networking, and desktop systems and maintained mainframe and user accounts. I resolved technical issues including system crashes, slowdowns, and data recovery, with customer satisfaction scores between 95% and 100% on calls.
At ELINC China Corporation Limited, I supported project coordination through scheduling, stakeholder communication, research, and tracking project progress. I hold a Bachelor of Science in Information Communication Technology Education and completed Cisco Cyber Security Operations training.
