Pd User
@pduser
Experienced IT professional skilled in project delivery, team leadership, and IT systems management.
What I'm looking for
I am an experienced IT professional with a strong background in delivering complex projects on time and within budget, and with hands-on experience in hardware, software, and network administration.
I have managed teams and vendors, negotiated contracts, and led process improvement and quality assurance initiatives while prioritizing communication and risk mitigation.
My operational strengths include GPS vehicle/fuel tracking, monitoring driver compliance, emergency coordination, and compiling detailed monthly reports for management.
I am customer-focused, organized, and capable of training end users, managing UAT, and collaborating cross-functionally to meet timelines and deliverables.
Experience
Work history, roles, and key accomplishments
IT Support Technician
Korle-Bu Teaching Hospital
Jan 2018 - Present (7 years 9 months)
Delivered IT support and infrastructure maintenance for clinical and administrative users, leading implementations and trainings that improved system reliability and user adoption. Managed hardware/software troubleshooting, backups, security controls and user acceptance testing during 2018 internship and subsequent work.
Education
Degrees, certifications, and relevant coursework
University of Professional Studies
Diploma in Information Technology, Information Technology
Completed a Diploma in Information Technology covering hardware, software, networking, troubleshooting, and IT system security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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