Rhafiatu Abubakari

I am an IT Support Specialist with hands-on experience providing technical support to organizations and end users, notably supporting over 100 employees during my service at Bunge. I focus on practical problem solving, quick diagnosis, and reliable resolution of network and system issues.

My technical background includes network configuration (Mi-Fi/Wi-Fi, Cisco phones), server management and data migrations, CCTV installation and maintenance, and printer troubleshooting; I contributed to the development of a new server room and reduced printer downtime by 30%.

I combine technical capability with strong customer service and communication skills, having completed Instacart New Hire Training at CCI Ghana and earned certifications such as IC3 Digital Literacy and recognition for IT system support.

I bring leadership, teamwork, and time-management strengths to operations and events, and I am motivated to join organizations where I can improve system reliability, support users effectively, and grow my technical expertise.