Chidinma Dumaka

I've supported international businesses across the United States, United Kingdom, and Europe through remote administrative, customer service, and sales support work.

At PrimeServ Agency, I conducted LinkedIn, Instagram, and email outreach to U.S. real estate professionals, generated qualified leads, scheduled discovery calls, and maintained CRM records in Zoho Bigin, Notion, and ClickUp. I also collaborated with sales and marketing teams to improve outreach messaging and follow-up performance.

At April Laugh Fitness and UNATEUS, I consulted with clients, addressed customer inquiries, scheduled appointments, presented program and product benefits, and supported retention and order confirmation.

Previously at Swiss Metrotiles Limited, I generated and converted sales leads, managed customer communication across phone, email, and chat, maintained customer databases, and supported social media scheduling. I bring strong organization, attention to detail, and the ability to manage multiple priorities in fast-paced remote environments.