Chidiebere Ohakamma
@chidiebereohakamma
I recover debts through client engagement, skip tracing, and disciplined follow-up.
NigeriaWhat I'm looking for
I've recovered outstanding debts for Renmoney MicroFinance Bank, MIDA, and Richway MicroFinance Bank through loan restructuring, repayment follow-up, and recovery measures.
I use skip-tracing tools including CRC, BVN portal, SOA, social media, and credit bureau platforms to locate defaulting customers. My work includes office and residential visits, concessional payment arrangements, and professional engagement with debtors to support timely repayment.
At Access Bank PLC, I supported customers by resolving complaints and inquiries, advising on products and services, and processing standing orders.
I'm organized, self-motivated, and detail-oriented, with reporting, analytical, communication, Microsoft Word, and Microsoft Excel skills.
Experience
Work history, roles, and key accomplishments
Field Recovery Officer
Renmoney Microfinance Bank
Restructured loans and conducted office and residential visitations. Applied recovery measures including skip tracing via social media and credit bureau platforms to ensure debt recovery.
Debt Recovery Analyst
Richway Microfinance Bank
Followed up with customers daily via communication channels for repayment. Conducted residential visitations and maintained professionalism while engaging debtors.
Customer Service Executive
Access Bank PLC
Communicated with clients about product and service experiences, provided advice, and resolved customer complaints and inquiries. Processed standing orders and ensured timely issue resolution.
Field Recovery Officer
MIDA
Applied skip tracing tools like CRC, BVN portal, and SOA to locate defaulting customers. Conducted office and residential visitations and maintained professional engagement with debtors.
Education
Degrees, certifications, and relevant coursework
Abia State Polytechnic
Higher National Diploma, Accountancy
Pursued a Higher National Diploma in Accountancy.
St. Anthony's Comp. Secondary
Senior School Certificate, General Studies
Completed Senior School Certificate Examination (SSCE).
St. Joseph's Primary School
First School Leaving Certificate, Primary Education
Obtained First School Leaving Certificate (FSLC).
Cyberspot Computer Academy
Diploma, Computer Appreciation
Earned a Diploma in Computer Appreciation.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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