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chicha pangsaisongCP
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chicha pangsaisong

@chichapangsaisong

Experienced customer service professional with aviation-focused safety and passenger care.

United Arab Emirates
Message

What I'm looking for

I seek a customer-facing aviation role emphasizing passenger safety, teamwork, and opportunities to apply service excellence and communication skills.

I am a customer-focused professional with seven years of high-level customer service experience, dedicated to enhancing passenger safety and comfort in the aviation environment.

My background includes frontline station operations where I handled ticketing, financial transactions, passenger assistance, and emergency decision-making with composure and accuracy.

As a freelance travel content creator and tutor, I developed strong communication, storytelling, planning, and digital editing skills that complement my operational experience and customer-facing strengths.

I bring empathy, cultural sensitivity, quick decision-making, and collaborative problem-solving to teams, and I am committed to delivering seamless travel experiences and maintaining high standards of service and safety.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ED

English Language Institute, Dubai

Certificate, English / Business & Digital Marketing

Completed an intermediate-upper level English program focused on business English and digital marketing topics.

SU

Suan Sunandha Rajabhat University

Bachelor of Education, Science Education

2013 - 2018

Completed a Bachelor of Education in Science with coursework preparing for teaching Science and Mathematics for primary and secondary levels.

Tech stack

Software and tools used professionally

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