chicha pangsaisong
@chichapangsaisong
Experienced customer service professional with aviation-focused safety and passenger care.
United Arab EmiratesWhat I'm looking for
I am a customer-focused professional with seven years of high-level customer service experience, dedicated to enhancing passenger safety and comfort in the aviation environment.
My background includes frontline station operations where I handled ticketing, financial transactions, passenger assistance, and emergency decision-making with composure and accuracy.
As a freelance travel content creator and tutor, I developed strong communication, storytelling, planning, and digital editing skills that complement my operational experience and customer-facing strengths.
I bring empathy, cultural sensitivity, quick decision-making, and collaborative problem-solving to teams, and I am committed to delivering seamless travel experiences and maintaining high standards of service and safety.
Experience
Work history, roles, and key accomplishments
Freelance Travel Creator
Self Employed
Jan 2020 - Present (6 years 2 months)
Produced and edited travel video and social content to showcase destinations and grow audience engagement through storytelling and consistent branding.
Station Officer
Bangkok Expressway & Metro Public Co., Ltd.
Jan 2018 - Jan 2026 (8 years)
Managed subway ticketing operations and passenger services, ensuring transaction accuracy and safety while resolving high-pressure incidents to maintain operational efficiency and customer satisfaction.
Freelance Tutor
Self Employed
Jan 2017 - Jan 2020 (3 years)
Planned and delivered science and mathematics lessons for grades 1–9, creating assessments and instructional materials to improve student performance and engagement.
Education
Degrees, certifications, and relevant coursework
English Language Institute, Dubai
Certificate, English / Business & Digital Marketing
Completed an intermediate-upper level English program focused on business English and digital marketing topics.
Suan Sunandha Rajabhat University
Bachelor of Education, Science Education
2013 - 2018
Completed a Bachelor of Education in Science with coursework preparing for teaching Science and Mathematics for primary and secondary levels.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
Interested in hiring chicha?
You can contact chicha and 90k+ other talented remote workers on Himalayas.
Message chichaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
