At Vistex, I supported GTMS implementations for Adani, ABB, and Al-Yousifi, translating requirements into contract, funding, payment, rebate, claims, and incentive workflows. I’ve led stakeholder sessions, configured 20+ contracts, built simulation scenarios, and supported UAT to resolve functional issues and drive adoption.
Previously at Amazon, I used SQL-led defect analysis and executive reporting to improve customer experiences across seven global marketplaces. I owned 15+ projects, reduced defective-item complaint rates, built scalable process improvements, and mentored new hires toward quality and productivity targets.
