I'm a Functional Manager at MTX Group, leading business architecture, functional analysis, requirements gathering, and end-to-end product delivery.
Previously, I managed client engagement at MarketsandMarkets and worked in digital commerce consulting at Zensar Technologies, supporting stakeholder relationships, business development, project delivery, and customer engagement.
My work spans Agile project management, BRDs, user stories, backlog management, UAT, Salesforce consulting and administration, and software implementation. I began my career at Wipro and contributed to a Tata Communications process-improvement project that identified ticket-resolution delays and helped implement recommended solutions.
