Amrita User
@amritauser1
Business Analyst using SQL and analytics to optimize processes and sales.
What I'm looking for
I’m a Business Analyst with analytics experience totaling 5.5 years, specializing in data transformation and process optimization. I leverage SQL to manipulate large datasets, generate actionable insights, and drive improvements across sales, incentives, and marketing strategies.
In my prior roles, I’ve automated report generation and data quality assurance using SQL and Javelin, improving the accuracy and reliability of decision-making data. I’ve also analyzed 10,000+ sales entries to optimize incentive program structures and helped deliver a 20% productivity boost across key therapeutic areas.
I enjoy owning governance and execution—covering incentive payout calculation and processing for mission-critical reports while adhering to complex business rules and minimizing financial risk. I develop and monitor KPIs, perform ad-hoc analysis, and collaborate closely with stakeholders to deliver data-driven solutions in fast-paced environments.
I’ve also built strong domain expertise through patent analytics and high-volume operations work, authoring advanced SQL queries and using Excel quality checks to protect data integrity. From campaign monitoring and A/B testing to training teams on operational processes, I’ve consistently focused on improving performance, reducing issue resolution time, and boosting customer and operational outcomes.
Experience
Work history, roles, and key accomplishments
Managed a high-volume pipeline of HR inquiries for Amazon employees across calls and chats, consistently meeting SLAs. Ensured strict policy compliance and maintained confidentiality of sensitive employee data while resolving complex cases.
Automated report generation and performed data quality assurance using Javelin and SQL to improve the accuracy and reliability of sales data. Conducted large-scale sales analysis to optimize incentive program structures and generated KPI-based insights for a sales team.
IP Analyst
CPA Global (Clarivate)
Dec 2019 - May 2021 (1 year 5 months)
Authored advanced SQL queries to extract and synthesize US patent information, creating standardized report templates and visualizations adopted by senior management. Owned daily reporting for US Patent/PCT/Foreign datasets and performed data integrity audits with advanced Excel.
Used SQL, Hive, and Excel to monitor and analyze multi-channel marketing campaigns, driving app installs and conversions. Led campaign execution including daily A/B testing and push notifications, and improved operational processes and customer support workflows, including training 150 agents.
Education
Degrees, certifications, and relevant coursework
College of Commerce, Patna
Bachelor of Business Administration, Business Administration
Earned a BBA from College of Commerce, Patna; the year 2017 is mentioned in the provided education details.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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