Chelsey Martin

Organized and scheduled appointments and meetings, and booked conference calls, rooms, taxis, couriers, and hotels. Developed and maintained a filing system, and managed supplies inventory by checking stock, anticipating needs, placing orders, and verifying receipt.

Provided technical support via phone, chat, and email, resolving customer queries related to handsets, products, services, and billing. Identified, investigated, and resolved user problems with computer software and hardware, escalating issues as needed.

Managed cash drawer operations, including assessing and ordering appropriate funds, and troubleshooting monetary variances and reconciliations. Provided excellent customer service, performing check cashing and assisting other cashiers.

Provided quick and efficient service, managing customer lines and crowds. Educated coworkers and customers about new products, and adhered to timing standards for products and services.

Organized and maintained filing systems, sorting papers alphabetically and by content, dates, and significance. Managed incoming paperwork, making copies and distributing them, and responded to phone calls, emails, and digital queries.

Currently pursuing a Bachelor of Arts Degree in Human Resource Management. This program focuses on advanced principles and practices in HR.

Completed an Associate of Arts Degree in Human Resource Management. The curriculum covered foundational aspects of human resources.

Obtained a Certificate in Human Resource Management. This program provided essential knowledge and skills in HR practices.