Solange Pope
@solangepope1
Administrative Support | Customer Service | Virtual Assistance | Detail-oriented, organised, and eager to grow remotely.
Trinidad and TobagoWhat I'm looking for
I am a customer service and administrative support professional based in Trinidad and Tobago, with experience assisting customers, handling daily business operations, and maintaining a professional and organised work environment.
My background has helped me develop strong communication, problem-solving, time-management, and interpersonal skills. I am comfortable using Google Docs and Google Sheets, and I am eager to continue developing my technical and administrative abilities.
I am particularly interested in remote opportunities in administrative assistance, virtual assistance, customer support, scheduling, data entry, and client services. I enjoy helping people, keeping tasks organised, and ensuring that work is completed accurately and efficiently.
I am adaptable, dependable, willing to learn, and committed to delivering quality work. I am seeking an opportunity to contribute to a supportive team, gain valuable experience, and grow into a long-term career with a company that values professionalism, initiative, and continuous development.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CallServ
Sep 2026 - Present (1 month)
Provide professional customer service and support to U.S.-based customers in a fast-paced contact-centre environment. Accurately document customer interactions and adapt quickly to new systems and procedures.
Customer Service Representative / Cashier
Bright Ideas
Apr 2025 - Jun 2026 (1 year 2 months)
Provided professional customer service and processed transactions, returns, and service-related requests accurately. Assisted customers with purchasing decisions and resolved concerns.
Cashier / Sales Associate
Preppy Kids
Jan 2024 - Aug 2024 (7 months)
Processed customer transactions accurately using POS systems and assisted with product inquiries and selection. Monitored inventory levels and supported restocking and daily store operations.
Customer Service Representative
iQor Trinidad Limited
Sep 2023 - Nov 2023 (2 months)
Managed inbound and outbound customer communications professionally and efficiently. Identified customer needs and provided appropriate solutions to service-related concerns.
Administrative Assistant / Secretary
OB-GYN Private Medical Office
Jul 2022 - Aug 2022 (1 month)
Scheduled and coordinated patient appointments and answered telephone calls and email inquiries professionally. Maintained organized filing systems and assisted with confidential patient information.
Education
Degrees, certifications, and relevant coursework
Tranquillity Secondary School
CAPE Units 1 & 2, General Studies
2021 - 2023
Completed CAPE Units 1 and 2 with grades in Communication Studies, Caribbean Studies, Food & Nutrition, and Chemistry.
Diego Martin Central Secondary School
CSEC, General Studies
2016 - 2021
Completed CSEC with grades in English Language, Mathematics, Chemistry, Physics, Social Studies, and Food & Nutrition.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Salary expectations
Social media
Job categories
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