Himalayas logo
Jamal CupidJC
Open to opportunities

Jamal Cupid

@jamalcupid

Customer-focused service professional with strong communications and Microsoft Office skills.

Canada
Message

What I'm looking for

I seek a customer-focused role where I can apply my helpdesk and administrative skills, work in a collaborative culture, and grow into increased responsibility.

I am a customer-focused service professional with years of frontline experience in telecommunications, healthcare administration, security, and hospitality. I consistently resolve customer issues calmly and effectively, drawing on strong listening and problem-solving skills developed as a Senior Helpdesk Agent at Digicel.

My background includes administrative and clerical roles where I maintained filing systems, scheduled appointments, managed office supplies, and supported team operations. I am proficient with Microsoft Office (Word, Excel, PowerPoint, Access) and hold certifications in Inventory & Warehouse Management and Microsoft Office Suite.

I bring patience, integrity, and a collaborative work style to every role, and I adapt quickly to demanding environments while maintaining professionalism and attention to detail.

Experience

Work history, roles, and key accomplishments

AS

Specialised Security Personnel

Amalgamated Security Service

Jan 2014 - Jan 2015 (1 year)

Monitored and patrolled assigned sites, controlled access of personnel and vehicles, and implemented protection measures to maintain site integrity during demanding shifts.

Education

Degrees, certifications, and relevant coursework

Georgian College logoGC

Georgian College

Advanced Diploma, Business Administration

2024 -

Pursuing a Business Administration Advanced Diploma at Georgian College from 2024 to 2027.

TS

The School of Business and Computer Science

Certificate, Inventory & Warehouse Management

Completed an Inventory & Warehouse Management Certificate in 2016.

AA

Administrative Training Institute & Recruiting Agency

Certificate, Microsoft Office

Earned a Microsoft Office Suite Certification in 2015.

SS

St Joseph Secondary School

High School Diploma, Secondary Education

2007 - 2012

Completed secondary education at St Joseph Secondary School from 2007 to 2012.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Jamal Cupid - Customer Care / Senior Helpdesk Agent - Digicel Ltd | Himalayas