Chelsea Baird

As a Training Manager, I fostered a collaborative learning environment, enhancing cadet engagement and ensuring successful graduation rates. I streamlined training record management and implemented a scheduling system for staff training, achieving compliance and improving audit readiness.

In my role as a Field Training Officer, I created a positive learning environment for trainees, implemented structured training schedules, and monitored performance metrics to facilitate targeted coaching sessions.

As a Correctional Officer, I collaborated with team members to enhance safety protocols, managed offender populations, and assessed daily operations to identify areas for improvement, leading to enhanced facility security.

In my role as a Personal Health Guide, I provided personalized guidance to members, streamlined communication processes, and analyzed feedback to refine service delivery, significantly improving member satisfaction.

As a Receptionist, I facilitated patient check-ins, streamlined payment collections, and maintained accurate patient records, contributing to improved workflow efficiency and patient satisfaction.

As a Bartender, I fostered a welcoming atmosphere, streamlined drink preparation processes, and coordinated with kitchen staff to improve overall service efficiency and customer satisfaction.

In my role as a Waitress/Bartender, I delivered exceptional service, streamlined order processing, and worked closely with team members to ensure smooth service flow during peak hours.

As a Hostess/Waitress, I facilitated a welcoming atmosphere, managed floor seating efficiency, and coordinated with servers to improve dining experiences and reduce wait times.

In my role as a Total Loss Expeditor, I streamlined the paperwork verification process, provided exceptional customer support, and analyzed documentation for compliance, enhancing regulatory standards.

As a Customer Service Representative, I achieved high customer satisfaction scores, executed technical troubleshooting, and guided a team to exceed performance targets, enhancing overall service delivery.

Grade: 3.7-4.0

Completed a degree in Business Administration, achieving Presidents list for the winter 2020 by receiving a GPA of 3.7-4.0 and earning the Acclaim Human Relations in Administration badge.

Completed general high school studies with AP college classes and graduated one semester early in compliance with Kansas Education requirements.