KK
Open to opportunities

KaDee Kostner

@kadeekostner

Experienced administrative and customer service professional with 15 years success.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an experienced administrative and customer service professional with over 15 years of success in fast-paced, client-focused environments. My expertise spans data entry, HR coordination, and electronic records management, all while ensuring compliance with HIPAA regulations. I pride myself on delivering high-quality service and adapting quickly to new technologies, which has allowed me to support diverse teams effectively.

Throughout my career, I have managed various administrative tasks, including employee scheduling, performance documentation, and team communications. My role as a Beverage Supervisor and Administrative Assistant at Scarlet Pearl Casino involved collaborating with HR to maintain employee files and track attendance, enhancing operational efficiency and customer satisfaction. I have a proven track record of executing performance evaluations and implementing policies that improve service quality.

In addition to my administrative skills, I have experience in customer service and team management, having overseen day-to-day operations as a Front of House Manager at Texas Roadhouse. My ability to handle guest complaints professionally and ensure exceptional customer service through staff training has been key to my success in the industry.

Experience

Work history, roles, and key accomplishments

SC

Beverage Supervisor/Administrative Assistant

Scarlet Pearl Casino

Oct 2021 - Apr 2025 (3 years 6 months)

Managed administrative tasks, including employee scheduling, performance documentation, and HR coordination. Handled sensitive employee medical information in compliance with HIPAA regulations while collaborating with HR on staff health and performance records.

TT

Sales Associate

Tropic Image Tan

Dec 2011 - Jun 2012 (6 months)

Managed inventory, reducing stock discrepancies by 12%. Demonstrated ability to meet and exceed sales targets by building relationships with customers and providing exceptional service.

AL

Administrative Assistant to the General Manager

Acura of Libertyville

Aug 2011 - Dec 2011 (4 months)

Directed calls, managed executive calendars, and coordinated meetings for the General Manager. Provided administrative support, including data entry, filing, and internal communications.

FD

Assistant Manager

Family Dollar

Mar 2010 - Jun 2011 (1 year 3 months)

Managed daily store operations, including staff training, scheduling, and inventory control. Conducted regular audits to ensure inventory accuracy and compliance with corporate guidelines.

CC

Customer Service Representative

Carroll College

Sep 2005 - Jun 2006 (9 months)

Managed confidential records, maintaining accurate documentation and secure data handling. Adhered to all applicable laws and regulations pertaining to customer privacy rights.

Education

Degrees, certifications, and relevant coursework

Tidewater Community College logoTC

Tidewater Community College

Associate of Applied Science, Early Childhood Education

Completed an Associate of Applied Science in Early Childhood Education. Also obtained three certificates pertaining to Early Childhood Education and Administrative practices.

Tech stack

Software and tools used professionally

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KaDee Kostner - Beverage Supervisor/Administrative Assistant - Scarlet Pearl Casino | Himalayas