Open to opportunities

Jordan Castle

@jordancastle

Message

Eager professional seeking an administrative or office support role.

United States

Message

What I'm looking for

I am looking for a role that values communication and efficiency, with opportunities for growth.

As an enthusiastic professional with a high school diploma, I am eager to contribute my skills in an administrative or office support role. My experience spans various positions, including server management and administrative support, where I have honed my communication skills and attention to detail. I am committed to supporting organizational goals and ensuring smooth operations.

In my current role as a Server/Manager at IHOP, I supervise staff and manage customer interactions to maintain high satisfaction levels. My previous experience as an Administrative Support at Texas Med Clinic allowed me to develop strong organizational skills, including data entry and record management. I thrive in fast-paced environments and excel at multitasking, ensuring that I meet the demands of both customers and colleagues.

Experience

Work history, roles, and key accomplishments

Current

Server / Manager

Current

IHOP

Sep 2023 - Present (1 year 10 months)

Entered daily report numbers and monitored sales/labor metrics to ensure compliance with company standards. Supervised both front-of-house and back-of-house staff to maintain smooth operations during shifts.

Staff Supervision Customer Service Inventory Management Payment Processing Team Leadership Conflict Resolution Food Preparation Restaurant Operations

Delivery Driver

Amazon

Sep 2021 - Present (3 years 10 months)

Performed timely delivery of packages across designated routes. Inspected vehicle and organized delivery batches prior to departure.

Vehicle Inspection Logistics Communication Time Management Problem Solving Customer Service Data Entry Team Collaboration

Administrative Support

Texas Med Clinic

Apr 2021 - Present (4 years 3 months)

Created Excel sheets to track check amounts by company and day. Reconciled daily check totals to ensure accuracy.

Excel Data Entry Payment Processing Record keeping Administrative Support Customer Service Office Management

Server

Saltgrass Steak House

Sep 2019 - Present (5 years 10 months)

Escorted customers and presented menus with detailed explanations. Took food and drink orders; served promptly and accurately.

Customer Service Order Taking Food Service Payment Processing Table Management Food Preparation Teamwork

Trainer

Village Inn

Feb 2018 - Present (7 years 5 months)

Completed opening/closing duties and upheld professional service standards. Recruited, trained, and mentored new employees.

Scheduling Performance Monitoring Customer Service Leadership Mentoring Task Management Conflict Resolution Restaurant Operations

Closing Server / Bartender

Chili's Bar and Grill

Aug 2015 - Present (9 years 11 months)

Verified customer age and ID for alcohol service. Mixed cocktails, maintained bar cleanliness, and handled payment transactions.

Bartending Customer Service Payment Processing Bar Management Inventory Management Relationship Building

Office Assistant

Castle Consulting

May 2008 - Present (17 years 2 months)

Sorted mail, answered phones, and greeted office visitors. Maintained filing systems and office inventory.

Office Administration Inventory Management Scheduling Client Relations Communication Data Entry Sorting Mail Customer Service

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

N/A, Psychology

Completed one year of study in Psychology at Southern New Hampshire University. Gained foundational knowledge in psychological principles and research methods.