Tiara Wallace

Maintained cash drawer, lottery bag, and change bag throughout shifts. Mastered the written tab system for all guest orders and responsibly served and monitored every guest in the bar.

Properly counted and maintained the cash drawer, quickly and efficiently navigating POS systems for all guest orders. Consistently restocked and ensured the cleanliness of the entire bar, checking inventory nightly and reporting needs to management.

Counted cash drawer before and after shifts, proficiently entering and editing all customer orders with ease on the POS system. Maintained upkeep and restocking of the bar each shift, managing bar inventory and reporting nightly.

Crafted special drink and cocktail menu items for seasonal offerings, following strict recipes and drink measurements to minimize product used. Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocols.

Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors. Developed new signature cocktails to support bar marketing brand and increase profits, and recruited and trained new bartenders and barbacks.

Conducted orientation sessions and organized on-the-job training for new hires, evaluating the success of training programs and recommending improvements. Promoted and set up sales using communication and marketing abilities, increasing brand awareness through event marketing.

Performed opening and closing duties, including printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory. Kept alcoholic beverages well-stocked and organized, and adhered to state laws regarding alcoholic beverage services.

Greeted new customers, discussed specials, and took drink orders, maintaining customer satisfaction with timely table check-ins. Suggested appropriate food and drink pairings to increase per-ticket sales and shared knowledge of menu items and flavors.

Completed a comprehensive curriculum in Criminal Justice. Gained foundational knowledge in legal principles, criminal behavior, and the justice system.

Obtained a High School Diploma with a focus on Liberal Arts & Sciences. Developed a broad understanding across various academic disciplines.