Chei'La Hubbard
@cheilahubbard
Bold Lifecycle Marketing Manager with expertise in multi-channel campaigns.
What I'm looking for
I am a bold and innovative Lifecycle Marketing Manager with over 8 years of experience in crafting high-impact, multi-channel campaigns that elevate customer engagement and drive revenue growth. My expertise lies in CRM lifecycle management, AI-driven marketing, email and SMS automation, and A/B testing. I am HubSpot certified in AI for Marketing, SEO, and Social Media Marketing, and I leverage AI tools like ChatGPT and analytics platforms such as Power BI to deliver seamless customer journeys.
Throughout my career, I have successfully launched lifecycle marketing campaigns that have significantly increased retention rates and optimized conversion rates through strategic A/B testing. My role as Marketing & Client Experience Lead at The Color Fairy allowed me to design branded visuals and scale Meta Ads campaigns, achieving a remarkable 3X ROI. I am known for creating high-performing strategies that blend creativity with data, ensuring that every campaign resonates with the target audience and meets business objectives.
Experience
Work history, roles, and key accomplishments
Fragrance Specialist
Dolce & Gabbana
Oct 2024 - Present (9 months)
Delivered luxury brand experiences to high-value clients across retail locations. Managed CRM data entry and clienteling to increase repeat purchases and loyalty.
Marketing & Client Experience Lead
The Color Fairy
Apr 2018 - Present (7 years 3 months)
Launched lifecycle marketing campaigns with automated workflows, increasing retention by 30%. Optimized conversion rates through A/B testing on emails, ads, and SMS campaigns.
Sales & CRM Associate
Sleep Number
Sep 2023 - Present (1 year 10 months)
Created personalized email/SMS journeys, boosting upsell revenue and exceeding sales targets by 85%. Leveraged Power BI and Salesforce CRM insights to optimize customer pipelines.
Marketing Coordinator
Halo Charity Events
Mar 2021 - Present (4 years 4 months)
Led B2B outreach and executed donor campaigns that increased event participation by 40%. Directed a team of 5 in donor communications and social media initiatives.
Education
Degrees, certifications, and relevant coursework
Westlake High School
Diploma
2015 - 2015
Completed high school education and received a diploma.
University of Maryland Eastern Shore
2015 - 2015
Attended the University of Maryland Eastern Shore.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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