At Dentons, I led a five-person team delivering scalable lifecycle programs across 80+ global markets. I integrated generative AI into messaging experiments that increased conversion rates by 25% and introduced onboarding journeys that grew early-stage engagement by 20%.
Earlier at Dentons and Weil, Gotshal & Manges, I automated customer journeys, built campaign measurement dashboards, and improved segmentation through data governance and SQL analysis. I also created reusable email workflows and templates to support campaign delivery and improve production efficiency.

