Chaz Blount
@chazblount
Experienced in cybersecurity, customer service, and business management.
What I'm looking for
I am a dedicated professional with extensive experience in cybersecurity, customer service, marketing, and sales. Over the years, I have honed my skills in business management, technology, and communication while working in various roles across different companies. My journey has equipped me with a strong understanding of diverse online software and the ability to adapt to different work environments, whether in-person or remote.
At IBM, I served as an IT Support Specialist, where I managed network monitoring platforms and resolved technical software issues for businesses. My role as an Inside Sales Account Executive allowed me to build relationships with restaurant owners on the East Coast, helping them enhance their revenue through effective use of Yelp Business Software. I take pride in providing exceptional customer service and leading a diverse team, fostering an environment of collaboration and support.
Experience
Work history, roles, and key accomplishments
IT Support Specialist / Business Partner
IBM
Mar 2023 - Present (2 years 4 months)
Managed relationships with businesses and solved technical software issues. Understood AI/IBM Watson and provided excellent customer service.
Inside Sales Account Executive Manager
Yelp
May 2020 - Present (5 years 2 months)
Managed relationships with restaurant owners in the East Coast region, helping them gain more customers and revenue using Yelp Business Software. Led a team to produce sales and provided support in a dynamic work environment.
Education
Degrees, certifications, and relevant coursework
University of Baltimore
B.A. in Business Administration, Business Management
Studied business management principles and practices. Gained a comprehensive understanding of various business functions and operations.
Availability
Location
Authorized to work in
Job categories
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