Forrest Roberts
@forrestroberts
I translate technology into clear solutions and deliver customer-focused IT support.
United StatesWhat I'm looking for
I've built customer relationships and recommended technology solutions at Dell Technologies, while managing accounts through CRM software. Across technology sales and high-volume service roles, I've consistently translated technical concepts into easy-to-understand solutions for customers.
I'm pursuing CompTIA Security+ and bring hands-on lab experience in IT support and cybersecurity, including Windows, Microsoft 365, networking, VPNs, Nmap, and Active Directory.
Experience
Work history, roles, and key accomplishments
Server
Eddie V's Prime Seafood
Nov 2021 - Present (4 years 10 months)
Delivered exceptional customer service in a high-volume environment and resolved customer concerns professionally. Translated technical concepts into easy-to-understand solutions for customers.
Education
Degrees, certifications, and relevant coursework
Huston-Tillotson University
Bachelor of Science, General Studies
Bachelor of Science degree from Huston-Tillotson University in Austin, TX, completed in 2018.
Availability
Location
United StatesAuthorized to work in
Job categories
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