Looking for a job

Charlon Warrington

@charlonwarrington

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Results-driven professional with 12+ years of experience

Canada

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What I'm looking for

Seeking a challenging role that leverages my skills and experience to drive business growth and customer satisfaction, with a focus on project management, sales, and analytics.

As a seasoned professional with over 12 years of experience in client-facing roles, I have developed a strong expertise in nurturing relationships, providing sales and metrics support, and leading cross-functional teams. My experience spans across different product segments and customer sizes, including corporate, commercial, and retail. I have a proven track record of supporting large-scale strategy for automotive industry leaders and leading implementation.

I am highly solution-oriented and results-driven, with a strong ability to drive informed decisions using analytics and data. My expertise in project and client-relationship management has enabled me to consistently exceed customer experience and satisfaction KPIs. I am also proficient in managing sales cycles, workflows, and analytics in Salesforce.

In addition to my professional experience, I am a lifelong learner, with a strong passion for personal and professional development. I have completed various certifications and diplomas, including Project Management Fundamentals, Internal Auditor, and Six Sigma - white belt.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Coordinator

Current

Xperigo

Jan 2019 - Present (6 years 4 months)

Developed and nurtured relationships with dedicated client accounts, maintained and provided ongoing sales and metrics support for automotive industry leading clients, and led the preparation of RFP responses.

Salesforce CRM Sales Support RFP Client Relationship Management

Bilingual Solutions Specialist

Xperigo

Jan 2017 - Jan 2019 (2 years)

Provided process and product knowledge assistance and support for incoming inquiries related to client programs and system tools, and addressed customer requests from Xperigo’s client base.

Customer Service Product Knowledge CRM

Lead Corporate Flight Attendant

West Jet Encore

Jan 2018 - Mar 2018 (2 months)

Managed a team as lead flight attendant, ensured best-in-industry standards for passenger experience and service, and trained incoming team on in-flight enforcement of Transportation Canada’s rules and regulations.

Team Management

Executive Assistant

AW Accounting

Jan 2013 - Jan 2017 (4 years)

Coordinated client intake meetings, prepared weekly minutes for team meetings, and maintained open communication between the lead accountant and client.

Client Communication Communication

Flight Attendant

Air Canada

Jan 2013 - Jan 2017 (4 years)

Supervised junior cabin crew employees, facilitated in-air hosting services, and maintained an image of company professionalism.

Brand Merchandiser

Target Canada Co.

Jan 2013 - Jan 2017 (4 years)

Trained and instructed newly-hired team members on company procedures, optimized sales volume and profitability, and ensured the proper display of all products.

Sales Display Training