Charles Thompson

Managed client accounts and drove revenue growth for Okendo, a customer marketing platform.

Worked as Customer Success Specialist at Okendo.

Worked as Client Services Manager at Kargo.

- Served as the primary point of contact for clients & provided recommended best practices & customized strategies, to assist them in utilizing the Attentive platform to reach their marketing objectives.
- Owned and managed client relationships from introduction through renewals, in addition to product expansion & upsells.
- Exceeded over 100% of my quota and retained over 90% of my book of busine

-Served as the primary point of contact for clients & provided recommended best practices & customized strategies, to assist them in utilizing the Terminus platform to reach their marketing objectives.
- Led my team with the highest number of closed-won upsell opportunities for product expansions.
- Exceeded over 100% of my quota and retained over 90% of my book of business during my tenure.

Gimbal is a marketing and advertising automation platform powered by physical-world data. Using its own hardware and software, Gimbal enables brands, media agencies, and marketers to improve their campaigns with personalized messaging and drive measurable business results.

Worked as Account Executive at MobileCause.

• Create and execute custom digital marketing campaigns and strategies for Agency partners and direct clientele
• Managing advertising campaigns, building proposals and customizing ideas for clients
• Responsible for conducting meetings, product demonstrations to show the value of our digital marketing solutions to current and prospective clients.
• Forge relationships with key

Working at Fleet Feet Sports San Francisco has been a experience that has furthered my skills in a professional workplace. The premier running speciality store in San Francisco, we have prided ourselves on providing its customers with an experience that is unparalleled within the industry. By equipping runners with the necessary information, active wear and customer service we are able to help th

•Track consumer trends within the travel/leisure industry to gain a better understanding of how to engage consumers
•Monitor relevant publications
•Create content for companies Twitter feed
•Prospect and create revenue forecasts
•Utilize Zerve’s SaaS-based e-commerce platform to track daily sales, answer customer inquiries and assist customer through ticket booking process.

• Assisted sales managers with building PowerPoint presentations for pitching $100,000 contracts
• Wrote scripts for local advertisements to be aired live for Guitar Center, Comcast Sports
• Pulled sample advertisements for major clients weekly

While working at crazy shirts my duties required me to familiarize myself with the
products the employer was selling, in addition to being sensitive to the consumers needs
and desires. My time at the company allowed me to refine my interpersonal skills, while
enhancing my customer service capabilities in a commercial setting.

During my tenure with the San Rafael Pacifics, I was assigned to promote the recently
founded club within the community. Amongst the variety of tasks I was asked to carry out
was to organize various community events that would familiarize the community with
the ball club. In addition I forged a variety of partnerships between the club and local
businesses.