Charanpreet Singh

I am a highly skilled Frontend Developer and Technical Support Specialist with a strong academic background in Electrical and Electronics Engineering. Throughout my professional experience, I have demonstrated proficiency in managing business user tickets, resolving customer issues, and addressing system-related challenges through various channels. I have collaborated with vendor stores to solve system and business-related issues, actively engaging in documentation and report generation for Business-as-usual (BAU) tasks and processes. I have also played a pivotal role in optimizing operational efficiency by reducing incoming user ticket flow and conducting comprehensive root cause analyses for major business reporting reports.

In addition to my technical expertise, I have experience as an Online Maps Quality Analyst, where I conducted comprehensive online research to assess the accuracy and relevance of task information. I have also worked as a Product Reviewer, authoring comprehensive technical reviews for a diverse array of products and services. I have demonstrated proficiency in evaluating complex technological solutions and providing in-depth insights into features, functionalities, and user experiences.

Currently, in my freelance position as a Product Reviewer for G2, I carefully assess various software solutions, offering insightful reviews to help users make well-informed decisions. Working independently with G2, I thoroughly evaluate different products, contributing valuable insights to the dynamic tech community. As a freelancer Software Reviewer, my role involves meticulously analyzing software functionalities and delivering comprehensive reviews that empower users globally. Freelancing with G2 in the capacity of a Product Reviewer, I contribute detailed assessments of diverse products, aiding users in navigating the intricate landscape of software solutions. In my freelance work for G2 as a Product Reviewer, I passionately explore software features, crafting informative reviews to guide users toward optimal technology choices.