Open to opportunities

Ratan Deep Singh

@ratandeepsingh

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Experienced IT Specialist with expertise in front-end development.

India

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am an experienced IT Specialist with about 8 years of expertise in front-end development and system administration. I have a proven track record in developing responsive, dynamic web applications using React and Redux, optimizing web performance, and ensuring cross-browser compatibility. My strong background in collaborating with cross-functional teams has enabled me to enhance user interfaces and improve application functionality effectively.

Throughout my career, I have demonstrated my ability to troubleshoot and maintain Linux and Windows servers, configure networks, and provide comprehensive technical support. I am adept at using Agile methodologies and ITIL frameworks, along with various monitoring tools to manage and resolve incidents efficiently. My technical skills include HTML5, CSS3, JavaScript, ReactJs, and Redux, among others, which I leverage to deliver high-quality solutions that meet customer requirements.

Experience

Work history, roles, and key accomplishments

Current

IT Analyst

Current

Tata Consultancy Services Limited

Sep 2022 - Present (2 years 8 months)

As an IT Analyst, I enhanced web applications by collaborating with UX/UI teams, developed dynamic pages using ReactJS and Redux, and revamped client websites. I created product tours in React to improve user onboarding, significantly improving user experience.

ReactJS Redux Web Development User Onboarding

Technical Specialist

Kyndryl Solutions Private Limited

Sep 2021 - Aug 2022 (11 months)

In my role as a Technical Specialist, I developed product tours in React to enhance user onboarding, improved web applications through collaboration with design teams, and streamlined support processes by creating a centralized website for support teams.

React Web Development Performance Optimization

Technical Specialist

IBM India Private Limited

Nov 2019 - Aug 2021 (1 year 9 months)

As a Technical Specialist, I enhanced application performance through troubleshooting, developed responsive UI/UX interfaces using React, and streamlined support processes. I built a comprehensive monitoring website for detailed reporting and data visualization.

React Troubleshooting UI UX Data Visualization Support Process Documentation

Technical Specialist

IBM India Private Limited

Oct 2016 - Nov 2019 (3 years 1 month)

In this role, I ensured server uptime by monitoring Windows and Linux servers, conducted troubleshooting, and provided technical support for systems and network infrastructure. I applied ITIL processes to improve incident management.

Troubleshooting ITIL Technical Support

Education

Degrees, certifications, and relevant coursework

Veltech Multi Tech Engineering College

Bachelor of Engineering, Electrical & Electronics Engineering

2012 - 2016

Completed a Bachelor of Engineering in Electrical & Electronics Engineering, focusing on the principles of electrical systems, electronics, and their applications in various technologies.