I'm seeking a role in which I can continue to provide exceptional customer service, learn new software and skills within the Project Management or IT or SAAS fields.
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@chantaljones
Real estate and customer service professional based in Tampa, FL
I'm seeking a role in which I can continue to provide exceptional customer service, learn new software and skills within the Project Management or IT or SAAS fields.
Motivated and customer-focused professional with a diverse background in real estate, customer service, and video production. Originally from New York, I relocated to Atlanta to establish my real estate business and have recently settled in Tampa.
With a Bachelor's degree from Temple University and over three years of experience as a realtor, I possess a strong foundation in the real estate industry. Additionally, I successfully operated a video production business for four years, showcasing my entrepreneurial drive and adaptability. I take pride in helping others achieve their goals, and my commitment to professionalism, reliability, and exceptional customer service has been consistently demonstrated throughout my career.
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Work history, roles, and key accomplishments
Corporate Housing Atlanta
Oct 2019 - Present (6 years 1 month)
Manage and book corporate housing units via online marketing tools, maintaining a 95% occupancy rate.
Coordinate housekeeping, property management and maintenance.
Develop SOPs for housekeeping and other contractors.
Communicate with businesses and guests to address all inquiries and achieve 100% customer satisfaction.
EXP Realty
Aug 2020 - Aug 2023 (3 years)
Developed positive relationships with clients by fostering trust and addressing individual needs.
Educated buyers and sellers on all aspects of the housing market & property sales process.
Increased property sales via online marketing, video tours, advertising, Open Houses and MLS.
Analyzed market trends and maintain knowledge of local market.
Negotiated prices. Prepared documents.
New York State Department of Transportation
May 2016 - Jun 2019 (3 years 1 month)
Assisted with the acquisition and disposition of land for the repair or construction of State-owned bridges/properties/highways.
Issued over 5MM in just compensation to property owners whose properties were acquired due to the power of eminent domain.
Managed State-owned rental properties via annual inspections and insurance documents
Appraised surplus properties to be conveyed to other agencies
New York State Department of Transportation
Nov 2014 - May 2016 (1 year 6 months)
Provided clerical support to entire Region 11 staff, regarding office supplies, mail distribution, personnel information, check distribution, etc
Extensive use of Microsoft Excel to create, manage, and update databases for various major projects
Managed all incoming and outgoing mail for the region
Worked independently to complete projects in a timely manner
Managed purchasing activities
New York State Department of Motor Vehicles
Feb 2013 - Nov 2014 (1 year 9 months)
Heavy face-to-face contact with the public in a fast-paced environment to provide information regarding licenses, registrations, identification
Responsible for thousands of dollars in the form of cash, check, and credit cards
Maintained inventory of license plates, documents, & registration stickers
Ensured that all rules and regulations.
Thoroughly checked all documents for fraudulence.
Degrees, certifications, and relevant coursework
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