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@samonecowan
Motivated real estate agent with a decade of customer service experience.
United StatesI am a motivated and compassionate professional with over a decade of experience in customer service, team leadership, and operations management. Recently, I transitioned into real estate, where I leverage my strong communication skills and problem-solving abilities to help clients navigate their real estate transactions. My passion for helping people is evident in my approach, as I strive to foster trust and maintain professionalism in every interaction.
In my current role as a Real Estate Agent at Realty One Group Results, I represent buyers and sellers, providing expert guidance throughout the process. I host open houses, schedule property showings, and maintain active communication with clients and agents. My previous experience as a Salon Manager and Mortgage Loan Servicing Specialist has equipped me with the skills to enhance client satisfaction, manage operations effectively, and resolve complex issues, ensuring a seamless experience for my clients.
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Work history, roles, and key accomplishments
Realty One Group Results
Dec 2024 - Present (11 months)
Represented buyers and sellers in real estate transactions, providing expert guidance throughout the process. Used local market knowledge to advise clients and secure successful closings.
Dolce Beauty Bar
Jun 2020 - Dec 2024 (4 years 6 months)
Supervised daily operations and led a team of 10+ stylists, enhancing client satisfaction through effective appointment management and personalized services. Trained staff, optimized inventory, and introduced new service offerings to boost profitability.
BB&T
Jan 2016 - Feb 2020 (4 years 1 month)
Provided mortgage advice and support to clients, resolving account issues and maintaining compliance. Educated customers on loan products, repayment options, and BB&T's mortgage policies.
Aon Hewitt
Jun 2014 - Jan 2016 (1 year 7 months)
Supported employees with benefit inquiries including healthcare, retirement, and insurance plans. Communicated with vendors, analyzed plan options, and resolved complex service issues.
Walmart
Jan 2012 - Jun 2014 (2 years 5 months)
Delivered top-tier service, resolving customer issues quickly and effectively. Trained new hires on customer service protocols and company policies.
Degrees, certifications, and relevant coursework
Diploma, Business
2008 - 2011
Completed a comprehensive curriculum focused on business principles and practices. Developed foundational skills in various aspects of business operations and management.
Software and tools used professionally
United StatesYou can contact Samone and 90k+ other talented remote workers on Himalayas.
Message Samone
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