Chanelle Teta Shami

I am a customer support professional and translator with hands-on experience resolving high volumes of inquiries across phone, email and social media while maintaining strong customer satisfaction.

I leverage technical skills including Microsoft Office, C++, JavaScript and foundations in artificial intelligence and data analytics to streamline support processes and improve team efficiency.

As a bilingual (English/French) translator and interpreter, I have facilitated international meetings, provided accurate transcriptions, and removed communication barriers for diverse clients.

I am self-motivated, a fast learner, and committed to delivering high-quality service and protocol-adherent results that drive operational improvement.