Albert Musemakweri

Provided translation and interpretation services for English-speaking tourists visiting Rwanda, facilitating communication between international visitors and local staff. Translated printed materials, itineraries, and signage. Supported tour coordination and addressed client inquiries on-site.

Troubleshot and resolved IT issues related to broadcast equipment, video servers, and office systems. Installed and maintained hardware and software for production and editorial teams. Provided daily tech support during live operations, minimizing downtime and optimizing system performance.

Served as a translator for foreign clients and staff, enabling clear communication in meetings and correspondence. Translated business and financial documents between English and Kinyarwanda. Assisted with internal and external communications, ensuring cultural relevance and accuracy.

Managed virtual administrative tasks, including scheduling, inbox management, and document organization. Translated content and communications for bilingual audiences. Handled social media support and customer inquiries remotely, collaborating with international teams.

Managed customer inquiries and transactions, achieving high satisfaction ratings. Reconciled daily cash reports and ensured accurate financial records. Trained team members in data handling and Excel reporting, supporting internal reporting processes.

Studied core principles of business management alongside fundamental concepts of information technology. Gained knowledge in areas such as IT support, data management, and business analytics, preparing for roles at the intersection of business and technology.