AMAnny Muvunyi
@annymuvunyi
Multilingual interpreter and customer-care professional focused on cross-cultural communication.
RwandaWhat I'm looking for
I am a motivated, multilingual professional experienced in interpretation, customer care, sales, and social media management. I deliver accurate, culturally sensitive communication across French, English, and Kinyarwanda for business, legal, and healthcare contexts.
My work history includes real-time online interpretation for global clients, customer service roles that improved client retention, and frontline sales experience that strengthened customer engagement. I also managed social media campaigns and paid-ad strategies while tracking performance analytics.
I am currently pursuing a Bachelor’s degree in Human Resources Management and bring strong administrative coordination, confidentiality, and time-management skills to every role. I thrive in high-pressure environments where clear communication and cultural awareness matter.
I seek opportunities where I can apply my language expertise, people-focused mindset, and digital communication skills to support cross-cultural teams and improve client experiences.
Experience
Work history, roles, and key accomplishments
TRProvided accurate real-time interpretation (French–English–Kinyarwanda) for global clients across business, legal, and healthcare settings while ensuring cultural sensitivity and confidentiality.
Online Interpreter
Certified Languages International
Feb 2025 - Aug 2025 (6 months)
Delivered professional French–English–Kinyarwanda interpretation across industries, maintaining quality and confidentiality under high-pressure conditions.
Sales Representative
Local Winery
Oct 2023 - Nov 2023 (1 month)
Assisted customers with product selection, promoted sales, and strengthened customer engagement and brand presence at Akagera Market.
Social Media Manager
Gravity Studios Creative Agency
Mar 2022 - Sep 2023 (1 year 6 months)
Created and managed engaging social media campaigns, planned paid advertising strategies, and tracked performance analytics to grow audience and engagement.
Customer Care Officer
V-Mart Shop Ltd
May 2021 - Dec 2021 (7 months)
Responded to inquiries and resolved complaints to maintain customer satisfaction, updated customer records, and contributed to improved client retention.
Receptionist
Atelier du Vin
Jan 2021 - Apr 2021 (3 months)
Managed visitor greetings, phone calls, and appointment scheduling while providing administrative and office support.
Education
Degrees, certifications, and relevant coursework
Unknown Institution (Bachelor's in Human Resources Management)
Bachelor of Human Resources Management, Human Resources Management
Currently pursuing first year of a Bachelor's degree in Human Resources Management; coursework focused on foundational HR concepts and people management.
UDUdemy
Professional Certificate, Social Media Marketing
2023 - 2023
Completed The Social Media Marketing & Management Masterclass covering social media strategy, campaign management, and analytics.
Ecole Secondaire Stella Matutina
High School Diploma, General Secondary Education
Completed high school diploma with graduation in 2019, providing general secondary education preparation for tertiary studies.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
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