I am an experienced supervisor with a strong background in management procedures and customer relations. With over three years of experience in Customer Service and Call Center, I have consistently achieved company goals and provided exceptional service to clients. I hold a Post Graduate Certificate in Business Development and Service Leadership from Seneca College, which has equipped me with the skills necessary to excel in my field.
Throughout my career, I have demonstrated remarkable interpersonal and communication skills, allowing me to effectively interact with customers and colleagues. I am highly skilled in multitasking, as evidenced by my experience in retail and call center environments. Additionally, I am detail-oriented and have a proven track record in proofreading assignments and essays. My outstanding time management skills enable me to meet deadlines and deliver high-quality work.
Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint, I am well-equipped to handle various administrative tasks. I am also bilingual in Spanish and English, which allows me to effectively communicate with a diverse range of customers.
