Ashna ChekhooryAC
Open to opportunities

Ashna Chekhoory

@ashnachekhoory

Detail-oriented customer service professional with 6 years of experience.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated Customer Service Professional with over six years of experience in delivering exceptional service in fast-paced environments. My expertise lies in multitasking, problem-solving, and maintaining accuracy while handling high-volume customer interactions. I take pride in my ability to create positive customer experiences through clear communication and effective collaboration with cross-functional teams.

At Becton Dickinson & Co, I excelled as a Bilingual Customer Support Representative, where I managed the entire order life cycle and ensured customer satisfaction through prompt assistance and proactive communication. My role involved collaborating with various departments to resolve client concerns and support special projects aimed at process improvement. I am known for my attention to detail and my commitment to maintaining confidentiality while handling sensitive information.

My educational background includes an Advanced Diploma in Fashion Arts and Business from Humber Institute of Technology & Advanced Learning. I am also certified in various software applications, which enhances my productivity and efficiency in the workplace. I am eager to continue growing my skills and contributing to a team that values customer satisfaction and operational excellence.

Experience

Work history, roles, and key accomplishments

BC

Bilingual Customer Support Representative

Becton Dickinson & Co

Sep 2021 - Dec 2024 (3 years 3 months)

Delivered exceptional customer service in a high-volume environment, ensuring prompt and friendly assistance. Managed orders and documentation throughout the entire life cycle, collaborating with sales, distribution, and supply chain teams to meet customer requirements. Handled product and service complaints in compliance with company policies, ensuring timely resolution and maintaining customer s

AT

Bilingual Customer Service Representative

AnswerNet Telepartners

Oct 2019 - Sep 2021 (1 year 11 months)

Assisted approximately 10 customers each 20-30 minutes with service questions. Answered 150+ inbound calls per day and directed to designated individuals or departments. Documented conversations with customers to track requests, problems and solutions.

Education

Degrees, certifications, and relevant coursework

Humber Institute of Technology & Advanced Learning logoHL

Humber Institute of Technology & Advanced Learning

Advanced Diploma, Fashion Arts and Business

0

Tech stack

Software and tools used professionally

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Ashna Chekhoory - Bilingual Customer Support Representative - Becton Dickinson & Co | Himalayas