Marina seaMS
Open to opportunities

Marina sea

@marinasea

Trilingual professional with customer service expertise.

Canada

What I'm looking for

Seeking a role that utilizes strong communication skills and problem-solving abilities to ensure customer satisfaction and enhance brand image.

As a trilingual professional with extensive experience in customer service and operations, I have developed a strong track record of resolving issues, ensuring customer satisfaction, and enhancing brand image. With a proven ability to manage operations in fast-paced environments, both independently and as part of a team, I am confident in my ability to utilize my strong communication skills and problem-solving abilities in a Customer Service Representative role.

Throughout my career, I have honed my skills in customer service, communication, time management, technical knowledge, negotiation, and data entry. My experience in managing daily operations, overseeing inventory, and handling customer inquiries has prepared me to take on new challenges and contribute to a dynamic team.

With a strong educational background in Digital Media from Seneca College and a language exchange program at the University of Vienna, I possess a unique blend of technical and language skills that enable me to effectively communicate with diverse customer bases.

Experience

Work history, roles, and key accomplishments

EB
Current

Customer Service & Operations Lead

Essence de Beauté

Mar 2023 - Present (2 years 3 months)

Managed daily operations of a skincare and beauty retail store, handling customer inquiries, sales transactions, and inventory management.

EO

Sales Associate

Economy Optical

Nov 2022 - Dec 2022 (1 month)

Assisted customers in selecting eyewear and accessories, processed insurance claims, and coordinated with healthcare providers.

SI

Line Cook and Prep Cook

Siam

May 2022 - Aug 2022 (3 months)

Prepared multiple orders simultaneously, trained new staff, and maintained kitchen cleanliness.

SF

Busgirl

Sushi Hidden Fish

Jun 2022 - Jul 2022 (1 month)

Assisted customers with additional requests, cleared tables, and supported high turnover during busy periods.

Education

Degrees, certifications, and relevant coursework

Marina hasn't added their education

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Tech stack

Software and tools used professionally

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Marina sea - Customer Service & Operations Lead - Essence de Beauté | Himalayas