Open to opportunities

Safiye Bakici

@safiyebakici

Message

Passionate customer service professional with extensive supervisory experience.

Canada

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated customer service professional with nearly 12 years of experience in providing exceptional service and culinary assistance. My journey has taken me through various roles in retail and food service, where I have honed my skills in customer engagement and team leadership. I thrive in fast-paced environments and take pride in my ability to handle customer inquiries with professionalism and efficiency.

Throughout my career, I have successfully supervised teams, ensuring compliance with health and safety guidelines while delivering outstanding service. My experience includes working as a Shift Supervisor at KFC, where I managed staff, delegated tasks, and resolved customer complaints effectively. I am also skilled in merchandising and social media strategies, which have contributed to enhanced sales and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Shift Supervisor

KFC

Jun 2017 - Jun 2021 (4 years)

Supervised staff to ensure compliance with health and safety guidelines. Delegated duties, handled customer inquiries, and resolved complaints professionally.

Customer Service

Team Member

KFC

Dec 2016 - Jun 2017 (6 months)

Entered customer orders using a computerized system, handled cash transactions, and prepared meals according to standards. Ensured customer satisfaction by checking on guests frequently.

Customer Satisfaction

Retail Sales Associate

LC Waikiki

Oct 2014 - Jun 2015 (8 months)

Delivered positive customer experiences by maintaining brand standards and supporting team members. Performed sales transactions accurately and informed customers about loyalty programs.

Customer Experience Cash Transactions Loyalty Programs

Sales Associate

Herry

May 2013 - Feb 2014 (9 months)

Greeted customers, assisted with product inquiries, and enhanced sales through suggestive techniques. Managed storefront operations, balanced register sales, and implemented social media strategies.

Customer Engagement Sales Strategies Social Media Marketing

Sales Associate

Yesim Magazalari

Oct 2012 - May 2013 (7 months)

Conducted telephone marketing to generate qualified sales leads, supervised coworkers, and managed store events. Organized store shelves, maintained safety, and handled customer inquiries professionally.

Customer Service Inventory Management