Leonita B

Responsible for managing executives' calendars, coordinating meetings, and facilitating communication through drafting and proofreading documents. Handled travel arrangements and maintained confidentiality in all interactions.

Trained new employees and served as the main contact for customer complaints. Processed investigations and managed weekly cash orders for the branch.

Completed client financial transactions accurately and efficiently while providing exceptional customer service. Managed client portfolios and collaborated with the team to achieve sales targets.

Operated the POS system efficiently and ensured compliance with regulations. Communicated effectively with the kitchen to deliver accurate orders and resolved customer issues.

Developed lesson plans to teach English to Chinese students aged 5-15, adapting to cultural differences and assessing students' comprehension levels.

Conducted online English classes for children using ClassIn software, promoting language development through interactive activities.

Maintained client databases and scheduled appointments while performing general administrative tasks. Conducted interviews for potential candidates.

Assisted clients with inquiries about products and services through inbound calls, providing information and maintaining a productive work environment.

Completed an Honours Bachelor of Arts in Law and Society, focusing on the intersection of law, society, and individual rights. Developed critical thinking and analytical skills through coursework and research projects.